Product Manager, API Platform

Location: Denver, CO

Type: Full Time

Min. Experience: Mid Level

Located in Denver

Reports to: VP, Product (Matt Holden)

FullContact was founded in 2010 with a goal of solving the world’s contact management problem. In today’s world, contact information is distributed and disconnected across a multitude of platforms. Our goal is to enable people-focused professionals and organizations to stay fully connected with their customers and contacts.

In addition to building applications for individual professionals, we have built API’s that are leveraged by over 1,500 software vendors.  In many ways, FullContact has been one of the industries best-kept secrets as a key data provider of contact enrichment data to well known software companies.

The Role

We’re looking for a Product Manager to lead our API platform development and are open to fielding different levels of the role from PM up to Director based on experience. The role will have responsibility over all aspects of engagement with developers from access control to the foundational structure of the services, the methods, and other technical specifications. It will also have purview over the developer documentation and act as an interface or conduit to the developer community that uses the FullContact platform every day. This position is fulltime and located in our Denver, CO office.

Responsibilities

As our API Product Manager, you will be responsible for defining and executing the product roadmap for our API platform. The lion’s share of your time will be spent driving and organizing software development across the teams. You’ll be making strategic decisions about the direction and implementation of the platform. You will also be responsible for clarifying the vision of your roadmap and managing the product development lifecycle while developing requirements and working closely with engineering to build the next great feature or product. In that effort, you will have support from inside the Product organization to drive early adoption and derive signals from the market. And, once products are built, you will have support from Marketing to enable Sales to bring the products to market at scale.

Responsibilities include:

  • Understand and analyze business initiatives, current products, and customer needs to develop a product roadmap for the API ecosystem
  • Monitor market trends and new technology that could impact customers or the competitive landscape
  • Develop and document functional and business specifications and communicate requirements to engineering team
  • Oversee technical specifications and documentation for the customer base
  • Determine when to build new, rebuild, reposition, market, or maintain existing products to drive revenue
  • Define roll-out strategy and partner with engineering team to drive product execution to success
  • Partner with Product Marketing, Sales, and Account Management to ensure product features and benefits are clearly communicated to customers for a successful go to market strategy

Requirements

  • 5+ yrs experience in a SaaS software Product Management role
  • Tech savvy… Routinely plays with APIs (curl, Postman, etc.)
  • Can test internal and external APIs to surface bugs and/or nuances
  • Can build, design and ultimately define new APIs/features
  • A background in engineering (BS or MS in Computer Science, EE, or commensurate experience is preferred but not required)
  • You can think strategically while also being action-oriented to deliver high quality results
  • You know that what a product doesn’t do is as important as what it does do
  • Comfort leading and communicating technical requirements to software engineers
  • Excellent written and oral communications skills and presentation skills, along with an ability to think strategically about customer needs and product positioning
  • Experience planning/building and executing product roadmaps in an agile environment
  • Superior business and analytical skills, both quantitative and qualitative; a problem solver who is able to make smart simplifying assumptions

Benefits

We reward our awesome employees with the following compensation and benefits and we provide additional company perks from time to time to keep things fresh and interesting.

  • Competitive salary based on experience
  • Generous stock options
  • 100% paid Medical, Dental and Vision for you as well as Spouse or Family coverage
  • 10 company holidays
  • 3 week mandatory vacation policy
  • Paid, PAID vacation: in addition to paid personal leave, once a year we'll actually PAY you $7,500 to take an awesome vacation!
  • Free Eco Pass
  • Downtown Denver Parking
  • Opportunity to attend industry events and conferences
  • Stocked fridge, coffee, and snacks
  • A chance to help solve the world's contact information problem

 

* Any offer received is not to be considered a contract guaranteeing employment for any specific duration;  The first 90 days are a probationary period.  During this period both you and the company have the right to terminate your employment at any time. This offer is contingent upon a thorough background check.​ On your first day of employment, FullContact will provide additional information about the objectives and policies, benefit programs, general employment conditions and completion of employment and benefit forms. To fulfill federal identification requirements, you should bring documentation to support your identity and eligibility to work in the United States. FullContact validates right to work using E-Verify. 

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